Of all the SMCs I have attended (which is not too many

) I think that this year's SMC has the best speakers. And Idris Jala definitely stood out! These are some of the points that I picked up from his
Transformational Leadership talk:
1. 1MalaysiaI have always thought that the 1Malaysia slogan started off with good intentions but somehow got overused over the years. I especially can't tahan when the papers go
"Happy 1Malaysia Day!" 
So when he explained what exactly 1Malaysia meant, I was glad that there is a meaning behind it and not just a slogan or a logo.
What he said was that 1Malaysia is divided into 3 levels:
Level 1: Tolerate
Level 2: Accept
Level 3: Celebrate
Malaysia is made out of ppl from various race and religion and we have to learn to (at the very basic) tolerate each other's differences. And if we are already in Level 1, move on to Level 2 where we accept each other's differences. And definitely if we can, we should all move on the Level 3 where we will celebrate each other's differences.
2. Change of action will lead to change of character/behaviour. So if one wants to change one's being, one will have to change one's doing!
3. For transformation to happen:
- Stand in the future to manage the past
- Set Olympic targets
- Conquer the fear of failure
- Have a game so large it consumes you
If you want to start the game of impossible, remember to tell everyone! And also remember that to fail is ok

4. Don't just talk about KPIs. Inspect KPIs. Cos when we start to inspect KPIs, the staff will actually do it!
5. When we have problem solving meetings - SOLVE PROBLEMS! Not there to talk or to waste time but to SOLVE problems!
6. Polarity to be managed vs problems to be solved. We have to know what are polarity to be managed and what are problems to be solved. Do not mix them all up! Once we can place things in the right place, life will be easier!
7. Be hard on business issues and soft on people issues. We are working out the problem and do not target the person!